Before you choose ACY as your broker of choice please ensure that you have read and understood our Product Disclosure Statement (PDF), Financial Service Guide (PDF), Account Terms and Conditions (PDF) And Private Policy Statement (PDF). These documents will also be sent to you when you open an account with us.
In accordance with the Australian Anti-Money Laundering and Counter Terrorism Financial Act 2006 ACY is required to identify you before opening your trading account. We therefore require you to provide us with certain documents to be able to identify you correctly.
If at any stage you wish to lodge a dispute with ACY, please contact us to know more about the dispute resolution process. Australian Financial Complaints Authority (AFCA) has the approved Australian resolution scheme that deals with all complaints sets out this process. This is set out under RG227.
We only provide general product advice. Therefore, before you apply for an account, you must consider your investment objectives, financial situation, and needs. Trading margin foreign exchange and CFD contain high-risk. We recommend that you read our Product Disclosure Statement, Accounts Terms & Conditions and Financial Services Guide carefully, and consult your independent financial adviser, tax adviser, and other professional advisers. We cannot guarantee the results of your trading.
When you trade Margin Forex and CFDs, your profits or losses depend on a rise or fall in the price of the underlying product. You need to know that you do not have any interest in the underlying forex, indices, and commodities. You are trading CFDs based on price fluctuation. There is no physical exchange or delivery of commodity. CFDs are financial derivative product.
When you open a trade on our platform, you are in the OTC derivative contract, and orders cannot be transferred. This means that you are dealing directly with us, and these trades (positions) can only be closed with us. In other words, margin foreign exchange and CFD contracts are issued by ACY, not through any exchanges, such as the US Stock Exchange. ACY is your product issuer.
When trading margin FX, you only need a small margin to open a position. For example, if you trade AUD/USD with a value of $10,000 and a margin ratio of 0.5%, then you only need $50 to open a position. However, your risk in the market is $10,000. If your position gained 10%, you will earn $1,000. If you lose 10% of your position, you lose $1,000. The profit or loss of your trading depends on the size of the positions you open. ACY’s leverage is provided according to our accounts terms and conditions, ACY reserves the right to adjust your account leverage at our own discretion even when you have open positions.
Execution prices are based on the prices provided by our liquidity banks. The price of your trading products may fluctuate rapidly due to financial market news. Any changes in prices and spreads will have a direct impact on your account funds and positions. Price fluctuations can lead to a common situation called gapping, which occurred when opening price hugely differ from its closing price. Gapping caused by an unexpected economic event or a market announcement, especially when such information occurs outside the trading hours. Therefore, you may not have the opportunity to open or close positions between the two prices. The platform will execute your order at the next closest market price. You must bear the risk of a price gap, and your loss may exceed your account's net worth, which may cause your account go into negative balance. You have the responsibility to avoid negative account balance. ACY reserves the right to take further actions to recover the negative amount.
Slippage is also a risk that traders will face during trading. It is the result of rapid price fluctuations; the actual executed price of your trade differs from your pre-set execution price. All orders are executed at the price provided by our clearing banks. In rare situation, our quoting price or execution price may not be in line with underlying market price. In OTC derivatives trading, slippage and price discrenpency can occur . In addition, your pending orders (including pending order for new trades or pending order to close existing trades) price is your wanting price. However, in a fast-moving market, the actual result of a pending order may differ from your pre-set execution price.
At any time, the existing funds in your account must remain above the mandatory liquidation level (the margin level must be above 50%), otherwise your open positions will be closed. However, please do not rely entirely on the system's liquidation order. It is your responsibility to manage your positions, account balances and account equity on your trading platform. To prevent a mandatory liquidation, you should have sufficient funds in your account. Note that even if the money you deposited earlier was sufficient at that time, it could quickly become insufficient due to the fast movement in the market. In addition, in the case of rapid market fluctuations, the hedging trades (locked positions) may also trigger mandatory liquidation due to widen spreads. Traders should only open appropriate positions based on their available fund.
When you open an account with us and open a margin position, you enter into a CFD contract, we are your trading counterparty. That means we may not be able to fulfil our contractual obligations under unexpected circumstances, where we or our own trading partners (such as our hedging providers) default. Under the impact of uncontrollable factors, we neither can guarantee the execution of your trading contract, nor the result of your traded contract. In addition, if your trading methods and trading strategies that are against our risk management policies, we have the right to cancel your completed trades including your trading profits and agent commissions. The inappropriate trading stratigies include high frequency arbitrage trading on pricing inefficiencies from latency, price manipulation, insider trading, and any other strategies that are prohibited from regulations. We also reserve the rights to close your trading account and agent account.
All customer funds are segregated according to ASIC Client Money requirement. Your deposits are kept in our Client Trust Account, and it is separated from our own operating funds. However, in the unexpected event of insolvency, your funds will still be at risk. You can refer to our PDS for more information about Client Fund Protection.
Some circumstances may prevent you from executing orders or from logging into our trading platform or instantly deposit funds into your account. This includes system errors or termination of supply, platform maintenance, network connectivity issues, or some third-party failures (such as liquidity providers, network vendors, power companies and payment gateway providers) that you or we cannot control. The system errors may even impact the calculation of your trading cost, swap charges, postions profit and loss. We have an emergency solution on these issues, but sometimes you may still not able to enter the trading platform or excuting your trades or having accurate fees and charges, or deposit funds through our payment portal. These technical risks and contingencies pose a risk when you want to open or close positions or calculate your real profit or loss or meet your margin call requirement.
When dispute occurs between you and ACY Securities, please contact our Dispute Resolution Team directly and work towards a solution. However, if an agreement can not be met, you can seek external support. Australian Financial Complaints Authority (AFCA) is the Australia external independent scheme to help resolve dispute beween Financial Services prodvider and investor. Their rules are approved by ASIC, in accordance with the requirements of the Corporations Act 2001 (Cth).
This document is intended to state information on different types of financial products and transactions details provided by ACY, which could help you to decide which investment products to trade.
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